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alishap97
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Order parked?

I ordered the iPhone 12 Pro max & watch bundle and my order is "parked". I missed two calls from virgin regarding it however when I called back, I could not get through! Can anybody from the team please give me more information as to why it is parked and when the phone will be delivered please? As it is urgent. 

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Zak_M
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Re: Order parked?

Good morning @alishap97 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your order being parked. 

 

As a few days have passed since your post.  Are you able to let me know where things are up to? Are you able to let me know if you have managed to speak with our team? 

 

Kind regards,

Zak_M

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alishap97
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Re: Order parked?

Hi yes,

All sorted now thank you. 

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Robert_P
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Re: Order parked?

Great news, thanks for the update alishap97 and glad to hear the order has now been placed. Have you been given a delivery date for the new phone?

 

Rob

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