Hi @Dazza8630 thanks for posting and welcome to our community.
Sorry to hear there's a delay in processing your order. I would like to take a closer look for you. I am going to send you a private message. Please look out for the purple envelope in the top right of the screen.
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.