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Gemma996
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Order parked

I placed an order for a pay monthly mobile yesterday got an email telling me I need to wait for "final checks" to be done and someone will be in touch soon. My order has been sitting on "order parked" for almost 24hrs now and no one has been in contact and I have no idea what is happening. 

Any advice would be greatly appreciated 

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Emily_G
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Re: Order parked

Thanks for the post Gemma996 and welcome to our community.

 

Have the team been in touch since your post? 

 

Let us know, Emily.

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Gemma996
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Re: Order parked

I phoned customer service myself and just cancelled the order 

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Emily_G
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Re: Order parked

Sorry to hear you had to cancel the order, we wish you the best of luck with your new provider.

 

Thanks, Emily.

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