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Meganc
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Order parked

I’m trying to get a Virgin mobile on contract and it’s saying my order is parked. Any ideas to why it’s saying this??

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John_GS
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Re: Order parked

Hi Meganc

 

Thanks for posting and welcome to the community. My apologies for the delayed reply.

 

When an order is parked, this means our back office team need to do further checks before coming to a decision either way. This process is no more than 3 working days. Have you heard back from the team since posting? Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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