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Order parked

Hi I placed an order for a pay monthly and it’s telling me my order has been parked as there having trouble processing my order. Can someone help me please

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Re: Order parked

Hi Marshall881, 

Thanks for your post and welcome to our community. 

Very sorry there has been an issue with your order so it's been parked. 

I can also see you've received a phone call since asking why, however the call has left you concerned. 

When an order is parked we'd aim to call you within 48 hours to explain why, we'd then advise of any other options if required. 

So I hope we were able to explain but if you still have any concerns let us know and we can pop you a message. 

Thanks. 

Emma_C - Forum Team
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