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Order parked

Hi I placed an online order last night, and have been advised the order was successful but is now parked and I have to wait between 1-2 days for someone to contact me to process it any further. 

This is very strange as I processed a second order today over the phone for a different handset etc (as I am taking out 2 new contracts, one for myself and one for my wife) and the phone order was accepted immediately and will be delivered tomorrow. Why is my first order parked? This is very frustrating as I need my new phone asap.

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Re: Order parked

Hi Kendo799,

 

Thanks for your post and welcome to the community. 

 

Do you still require assistance with this?

 

Let me know so I can help 🙂

 

Kind regards,

 

Beth

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