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Order parked

I placed an order on 8th April and it's still parked, it informed me someone would contact me but I'm still waiting.

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Re: Order parked

Thank you for your post and sorry to hear your order is still parked. 

 

Can we please confirm what the order was for? There's a number of reasons an order may be parked including the order type not being allowed within your credit level after checks or it needing extra checks from our back office team, although they would contact you within a few days if this was the reason.

 

For anything regarding a credit check we'd need to go through what we can offer you in place of this which we cannot do over forums so you would need to contact the team over text on 0753 301 6422 or by calling 789/0345 600 0789.

 

Thank you, Emily.

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