Menu
Reply
Highlighted
  • 6
  • 0
  • 0
Joining in
152 Views
Message 1 of 2
Flag for a moderator

Order parked

My order was placed over 4 days ago now and is still sitting under parked, Not had one email or call, I am becoming very impatient this is not a good frist impression of virgin mobile as this is where i was planning on moving from. 

I was told it would arrive on Friday and it did not it’s now sunday afternoon and i still have no phone and no email.

Im outraged what a bad frist impression 

0 Kudos
Reply
Highlighted
  • 1.29K
  • 88
  • 129
Forum Team
Forum Team
123 Views
Message 2 of 2
Flag for a moderator

Re: Order parked

Hi niamharwin,

 

I'm sorry to hear that you haven't yet received your handset. I can appreciate how disappointing this will be.

 

I'll pop you over a PM so I can take a look at the status of the order for you and find out what's going on.

 

See you there,

 

Beth

0 Kudos
Reply