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Order parked, why?

Hi, recently placed an order and it says that it’s parked, can’t get through to speak to anybody about it either. How can I find out what is going on? 

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Re: Order parked, why?

Hi Pete2190, 

Thanks for using the forums to get this issue with your parked order looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. 
Usually a mobile order is parked due to -
•    Incorrect information given when processing order
•    Failed credit check 
•    Fraud check
•    System error
I can look into your order here on the forums for you, however you can also text 0753 301 6422 or call 0345 600 0789 if you need to. 
I will send you a PM now asking for some further information. 

Thanks,

Megan_L
 

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