Menu
Reply
JamesHu331e
  • 1
  • 0
  • 0
Just joined
224 Views
Message 1 of 2
Flag for a moderator

Order parked for no reason

I ordered a new phone and contract late last night, and received an email saying that I will hear back shortly, and I am still waiting. 

I checked my order status online and it says that it is parked. I received no notification of this and am concerned.

 

thanks 

0 Kudos
Reply
Emma_C
  • 8.28K
  • 512
  • 559
Forum Team
Forum Team
76 Views
Message 2 of 2
Flag for a moderator

Re: Order parked for no reason

Hi JamesHu331e, 

Thanks for your post and welcome to our community 

I'm really sorry that your order has been parked, I can appreciate you're keen to know why. 

Orders are usually parked when we need some further information or there's been some issues with the checks we've ran. 

I can pop you a personal message now to advise further and we'll take it from there. 

Emma_C - Forum Team
0 Kudos
Reply