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Order parked for almost a week, still no update

I placed an order for a new phone on the 27th of March 2020. 

the order has been parked for 6 days now and i have had no update on the reasoning behind it, i cant even get in contact on the phone myself.

if a moderator could please help me find out whats going on i would be extremely appreciative

 

the order reference number is 100001014327911

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Re: Order parked for almost a week, still no update

Hi,

It will get sorted there just very few people in the offices dealing with the requests.

Thanks Chris





To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Order parked for almost a week, still no update

Mine was parked on the 23rd and nothing!

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Re: Order parked for almost a week, still no update

so i understand that maybe the request cant be dealt with right away to resolve it, but what i would like to know is if someone could tell me why its parked is all

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