Ordered a new mobile with virgin 24 hours ago. Currently have broadband with them. Order is showing as parked but so far no contact at all.
Order is urgent as current mobile dead.
Any ideas when might hear something?
Go to Answer
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Found this answer helpful? Share it!
Thanks for your post and welcome to our community.
Very sorry you're having issues with your order being parked, I can appreciate you're keen to know what's going on.
So that I can have a closer look I'll need to pop you a personal message and we can take it from there.