Menu
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
83 Views
Message 1 of 2
Flag for a moderator

Order new sim

It's not possible to order a new sim using the Virgin mobile website - nor by phoning the help service (which just tells you to visit the website).

Can you please arrange for a new sim card to be sent to me as mine has broken? 

0 Kudos
Reply
Highlighted
  • 4.24K
  • 169
  • 233
Forum Team
Forum Team
39 Views
Message 2 of 2
Flag for a moderator

Re: Order new sim

Hi david_bailey231,

 

Thank you for your post and welcome to the community. 

 

Our apologies for any difficulty in ordering a new sim card. 

 

I will private message you so we can assist with this. 

 

^Martin

0 Kudos
Reply