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Order is parked

I ordered an iPhone 11 yesterday, i was then sent an email saying that they had to perform a few more checks which is fine however it said that they would send another email soon to inform me and it’s now been 24 hours and my order has been parked, I’ve tried ringing and text messaging but so far I’ve had no help and haven’t been able to get through, can someone help me figure out what’s going on as I ordered the phone thinking it would be here today???!!!

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Re: Order is parked

Hi Meglouisee39, thanks for posting and welcome to our community

I would like to look into this further for you, to help find out the status of your order.  To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R

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Re: Order is parked

Hi Meglouisee39

Hope you're happy with the resolution we came to today.  If you need us again, please don't hesitate in contacting us, if you need us in the future.

Regards

 

Lee_R

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