Hi Mxa02
Thanks for your post and welcome to our community.
I'm really sorry for the delay in getting back in touch, we have bene busier than usual.
I'd also like to apologise that your order has been parked, I know this can be frustrating.
Has this been sorted since you posted?
If not then we can certainly take a closer look at what's gone on, just reply to my personal message and we'll take it from there.
Emma_C - Forum Team