Hi I placed an order the otherday for a new mobile phone contract, said it would be delivered by Saturday but checked today to see it has been parked.
I haven't heard from virgin to say why or do any additional checks, I already have fiber with you guys and wanted to use you for a mobile aswell.
I can provide my order number if someone could look into what is going on please.
Many thanks Liam.
A warm welcome to our Community Forum Ljcawsey / Liam and sorry to hear about your parked order. I can certainly take a look for you so will send you a Private Message. Please reply back to it so I can help.