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Order a replacement SIM card

Hi - can somebody please advise how I go about ordering a replacement SIM card? The customer service number is closed and I can't find any instruction.

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Re: Order a replacement SIM card

Any ideas how I can get a Virgin team member to respond to this? I've seen from other threads that they can sort via PM, but I don't know how to get their attention. @Martin_N ? @Kev_B ? @Beth_G ? @Ryan_N?

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Re: Order a replacement SIM card

Hi chrism83, thanks for the message and sorry to hear about the sim card. I will send you a private message to get this looked into Chris 

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Re: Order a replacement SIM card

I need another sim as well since I changed the address. can you help me too please?

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Re: Order a replacement SIM card

Hi Roy91, 

Thanks for your post and welcome to our community. 

 

We can certainly help with this, I'll need to pop you a personal message to get the ball rolling if that's okay?

Emma_C - Forum Team
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