Virgin Media Community

[Weldonj82]

My Mother In Law has got a replacement phone (NOKIA 6310) and needs a different SIM

How can we go about ordering one.  Last time she just popped into local shop but that is no longer an option.

Regards

J

[Vikki_M]

Hi @Weldonj82

Thank you for your post and welcome to our community.

If she would like to call, mobile support can be reached on 789 from a Virgin Mobile or 0345 600 0789 from any other line.

Alternatively I can send you a private message to get some further information from you and help from here.

Please let me know how you would like to proceed. 

[Weldonj82]

Hi Vikki

If we could do privately that would be great, she’s not the best on the phone so if I can get sorted for her that would be ideal for all parties 🙂 

[Vikki_M]

Okay @Weldonj82

I will send you a private message now.

Please look out for the purple envelope in the top right of the corner and pop me a reply when you can.