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redfive6787
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Order Parked

Ordered an iPhone 12 Pro contract and have the status 'Parked' on my account. Looking through the forums I see this is a pretty common issue with the new customers. 

I ordered the phone thinking it would be here within the next day or two and I'm now seeing delays of a 5 days plus from other forum members.

Would a someone from the forum team be able to help me look into this, to see if I can help provide more info and speed things up?

Thanks!

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Zoie_P
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Re: Order Parked

Hi Redfive6787,

Thanks for your first post and welcome to forums 🙂
I am sorry to hear you are having an issue with your order. Unfortunately, there is nothing we can do from here to push this through, it could be due to stock, a credit check, etc, I would advise you to call our team to see what has happened. You can reach them here 0345 600 0789.   
Zoie

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