Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
124 Views
Message 1 of 2
Flag for a moderator

Order Parked

Hi,

My order was parked after it said it would be delivered 3 days from now. Just curious as to why this could be?

0 Kudos
Reply
Highlighted
  • 1.69K
  • 105
  • 171
Forum Team
Forum Team
24 Views
Message 2 of 2
Flag for a moderator

Re: Order Parked

Hi Gospel, 

Thanks for using the forums to get this issue with your parked order looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. 
Usually a mobile order is parked due to -
•    Incorrect information given when processing order
•    Failed credit check 
•    Fraud check
•    System error
I can look into your order here on the forums for you, however you can also text 0753 301 6422 or call 0345 600 0789 if you need to. 
I will send you a PM now asking for some further information. 
Thanks, 

Megan_L

0 Kudos
Reply