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tessc
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Order Parked

I placed an order today and it says the current status is parked. I'm trying to understand what this means and if I will still receive my phone when I am meant to? Tried to get in touch in several other ways and had no response. 

 

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tessc
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Re: Order Parked

After reading of people being left as 'parked' for days with no communication i'm very stressed about if my phone will arrive on time and would appreciate being told ASAP or else I will have no choice but to cancel and go elsewhere. 

 

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Emma_C
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Re: Order Parked

Hi Tessc, 

Thanks for your post, really sorry your order has been parked. 

I'd also like to apologise for the delay in getting back in touch, we have been busier than usual lately. 

Have you been able to get to the bottom of this since your post? 

If not then we can have a closer look from here so just reply to the personal message I'm sending now and we'll take it from there. 

Emma_C - Forum Team
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