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dannfielding
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Order Parked

Hello,

I recently bought a phone contract with a sim, everything seemed fine but when checking on the web app it says that my order is parked? What does this mean as I was told my order would be delivered on the 31st of July.


I hope this issue can be resolved quickly.

Many Thanks

 

Dan

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Paul_DN
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Re: Order Parked

Hi dannfielding,

 

Thank you for coming back to us, when an order is parked this is usually when we haven't got enough information and just need to check a little more, this can sometimes be due to not having credit before.

 

Regards

 

Paul.

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