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Order Parked

Hello,

It's been 5 days since I placed my order for my new mobile. From what I have read in previous replies, it takes up to 5 days for the additional checks to happen and for the customer to receive their next email, although my order is still parked and I have not received another email. This is becoming frustrating as I do not currently have another phone  and I urgently need a new one. I will happily cancel the order and move on to another company if this isn't sorted soon.

Thanks.

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Re: Order Parked

Hi KlaudiaJukonis, thanks for getting in touch.

 

Apologies for any problems with your mobile order - if this is something you still need help with now please send me a PM confirming the order ref.# and I'll get back to you asap to help clear things up.

 

Tom

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