Virgin Media Community

[Kevin13_]

Hi 

I had the oomph package installed and I never received the sim card for this. I've been told it was sent but I haven't got it, can this be sent out at all please 

[Emma_C]

Hi Kevin13_, 

Thanks for your post and welcome to our community. 

I am really sorry that you've not had the SIM card yet, this isn't what we like to hear. 

We can certainly take a closer look at what's going on, I'll just need to pop you a personal message and grab some details. 

I'll do this now and I look forward to hearing back from you soon.