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Oomph sim

Been 2-3 months on a DD 18 month phone and airtime contract with virgin mobile. Received phone call to upgrade services and to receive oomph sim....didn’t want oomph sim but they have transferred anyway....looking for when the oomph sim offer expires so I can go back to phone and airtime contract but can’t find expiration date AND I assume that if you don’t cancel within a certain timespan I’ll be paying more for something I don’t want or need....any ideas??

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Re: Oomph sim

Hi there @Craigmdee67

 

Thank you for your post and welcome to the forums. 

 

Apologies for the delay in response here! I am a little confused as to what has happened here, if I ask some questions is it possible you can answer them for me? Was a new number and new SIM given when the upgrade happened or was it placed on your existing SIM? The Oomph SIM card is a £0 rate tariff. 

 

Could you please expand on what has happened? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Re: Oomph sim

Thanks,

no change to sim just oomph upgrade which I do not know when it will expire....with my contract for tv etc (18 months) or earlier?

Once expired  do I return to previous contract data minutes etc?

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Re: Oomph sim

That's right - it will stay on there for as long as you have the Oomph bundle 🙂 

 

The SIM is inclusive to your media package so no charge will come out by direct debit for the SIM. At the time it is changing you will receive notification to say so.

 

I hope this helps. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Re: Oomph sim

Thanks Ryan,

Much appreciated.

Cheers, Craig

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Re: Oomph sim

No problem at all Craig - keep safe 🙂 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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