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Oomph sim

Hi,

I will be moving to an area next month out of the coverage area of virgin so will be leaving. The free SIM that I had with the ultimate oomph package is being used by the mother in law, so I would be looking at keeping that going for her but reduce the allowances. 

Any pointers on how to go about this?

 

Thanks

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Re: Oomph sim

Hi there @gnpetersen1 

 

Welcome to the community and thank you for your post. Apologies for the delay in reply, we have been very busy and doing all we can to get to each customer ASAP. Apologies for any inconvenience. 

 

I'm sorry to hear that you're leaving us. You will be able to keep the SIM, but you would need to speak to the mobile team on 789 / 03456000789 and they will be able to transfer this SIM across to a standard mobile package. 

 

Let us know if you need any further help 🙂 

 

Thanks, 

 

 

Hollie - Forum Team


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