Can I just point out that some of us are being enrolled into the Oomph SIM plan being advised that there is literally zero chance of - it is impossible to ever incur any charges on this SIM no matter what you do, even years after you've left Virgin.
So whilst you guys are debating whether you have a secret data limit, I'm being told I can use the SIM card anywhere for as long and as much as I want and never pay anything ever, for life. I explicitly asked the rep three times to clarify that ludicrous claim, and he was pretty crystal on it, free data and no monthly costs ever for life. I recorded the conversation too.
I don't know what's more concerning, the fact that I was told this in the first place or that nobody from Virgin has bothered to ask me to provide the audio recording to investigate, because I tell ya this is a massive time bomb waiting to happen for both customers and Virgin when people do begin to get charges for it.
Sorry Virgin, your cable internet service is stellar, but so far you guys appear to be utterly dreadful at everything mobile.