Virgin Media Community

[kli28]

I ordered the Broadband plus Oomph SIM package 2 weeks back and is good for the installation of the hub but have not received the Oomph SIM yet for 2 weeks. Tried to call CS many times and they gave me the phone # of Oomph team but unfortunately it just directed me back to CS agent again and again. I am not sure if someone have similar problem and know the direct line of Oomph team so I can talk with them to resolve the issue.

[Martin_N]

Hi kli28,

Thank you for your post and welcome to the community. 

I'm very sorry to hear you haven't had the SIM card yet. 

I do wish to help you with this. 

What I will do is private message you so we can look into this. 

^Martin