Virgin Media Community

[Mosquito92]

Hi.  

I got qlestion about oomph 5gb sim. When took virgin media I add a sim card oomph 15gb. My qlestion is should be two sim cards one oomph 5gb and oomph 15 gb or my oomph 5gb was upgraded to oomph 15 gb?

If the answer is that was update from oomph 5gb to oomph 15 gb is something wrong. Thanks

[Martin_N]

Hi Mosquito92,

Thank you for your post and welcome to the community. 

How many active SIM card do you have from ourselves?

^Martin

[Mosquito92]

Hi thanks for warm welcome. 

Was one sim 5gb with virgin media bundle which I updated to 15gb. But it is saying that is just 5gb that make confuse. Thanks.

S

[Martin_N · Accepted solution]

Okay, what I will need to do is check the account to look into this further. 

I will send you a private message now. 

^Martin