Menu
Reply
Peterbilt1
  • 4
  • 0
  • 0
Joining in
562 Views
Message 1 of 9
Flag for a moderator

Only 1bar showing top right

Hi 

I'm only showing 1bar in my top right corner on my mobile samsung phone is this normal?

0 Kudos
Reply
Molly_G
  • 1.15K
  • 53
  • 136
Forum Team (Retired)
Forum Team (Retired)
500 Views
Message 2 of 9
Flag for a moderator

Re: Only 1bar showing top right

Hi @Peterbilt1,

 

Welcome to the forums and thanks for your recent post. Sorry to hear you're having issues at the moment.

Can you confirm which bar you are referring to on your Samsung? Is this the WiFi or normal data bar?

 

Thanks,

Molly_G
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Peterbilt1
  • 4
  • 0
  • 0
Joining in
489 Views
Message 3 of 9
Flag for a moderator

Re: Only 1bar showing top right

Hi molly 

Sorry its the 4 bars near the battery  percentage I think it's the data bar 

0 Kudos
Reply
Laurie_C
  • 978
  • 29
  • 91
Forum Team (Retired)
Forum Team (Retired)
473 Views
Message 4 of 9
Flag for a moderator

Re: Only 1bar showing top right

Hi Peterbilt1,

 

Thanks for getting back to us. Could you try rebooting your phone? Could you then confirm if the number of bars changes?

 

Kind regards,

Laurie

Laurie_C
Forum Team
0 Kudos
Reply
Peterbilt1
  • 4
  • 0
  • 0
Joining in
463 Views
Message 5 of 9
Flag for a moderator

Re: Only 1bar showing top right

Hi,
I switch my phone off every night , whilst it's charging so if that's a reboot then I still have one bar , if that's any help ?
0 Kudos
Reply
Jodi_S
  • 3.23K
  • 164
  • 338
Forum Team
Forum Team
433 Views
Message 6 of 9
Flag for a moderator

Re: Only 1bar showing top right

Thanks for coming back to us Peterbilt1,

 

If you are fully turning your handset off whilst charging this will reboot your handset. Can we ask if you get more than one bar showing in different parts of your house or when you are outside?

 

Is is affecting your calls, text messages or mobile data in anyway? We only ask as sometimes your signal bars will change depending where you are. Sometimes if the signal is not as strong it will reduce in bars.

 

Can you let us know if this is affecting your mobile service and we will assist you further.

 

Kind regards Jodi.

0 Kudos
Reply
Peterbilt1
  • 4
  • 0
  • 0
Joining in
420 Views
Message 7 of 9
Flag for a moderator

Re: Only 1bar showing top right

Hi Jodi ,
I have switched off my wifi connection on my phone yesterday and just using my phone away from my router and have had no problems with internet at all today , every time I come into the house connect's straight to the router , so I think it may be sorted !🤔🤞
0 Kudos
Reply
Laurie_C
  • 978
  • 29
  • 91
Forum Team (Retired)
Forum Team (Retired)
418 Views
Message 8 of 9
Flag for a moderator

Re: Only 1bar showing top right

Hi Peterbilt1,

 

I'm glad that this issue seems to have resolved itself! Please let us know if this problem reoccurs in the future.

 

Kind regards,

Laurie

Laurie_C
Forum Team
0 Kudos
Reply
enlli
  • 9.05K
  • 1.37K
  • 2.61K
Very Insightful Person
Very Insightful Person
416 Views
Message 9 of 9
Flag for a moderator

Re: Only 1bar showing top right

On Android the 4 bars near to the battery are signal strength.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply