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Xeon5
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OnePlus Nord Not Receiving 5G

Hi all.

Since Virgin have switched over to 5G I haven't yet received any 5G signal on my OnePlus Nord. I have checked the manufacturer website and the signal bands being used by VM and both support n78.

https://www.oneplus.com/uk/nord-specs

https://kenstechtips.com/index.php/virgin-mobile-5g

I have tried the usual reset my phone, etc.

At the moment does VM only support 5G phones that they supply? Should I of received any new settings via text message for the phone to be setup?

I did receive a message from VM a few weeks ago to say my plan has 5G even though I am on Oomph 15GB.

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JitteryPinger
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Re: OnePlus Nord Not Receiving 5G

Have you checked coverage in your area.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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