One account, two phones, two different SIM cards... 5G or not 5G?
I have a VM account with two phones and two different SIM cards - one is "Ultimate Oomph Unlimited SIM" and the other "Media Unlimited mins + 15GB". I've called VM Mobile to ask whether the cards are 5G enabled. First contact centre person said the latter card is enabled, the former not. After a few days I got in touch with VM again via the medium of "WhatsApp". They told me that both cards are enabled. My house is, as far as I can tell, not in a VM 5G area at the moment.
How can I tell which of my SIM cards is 5G enabled? Is one EE and one Vodafone?
Re: One account, two phones, two different SIM cards... 5G or not 5G?
Thanks. Two brand new Samsung A52s 5G phones with 5G selected. As I've seen from other posts on the community, VM are not good at communicating 5G compatibility. If the account and SIM cards are both 5G enabled, why can't they just say that? I don't understand why this basic info isn't on my online Virgin Mobile account.