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Old number not transferred when joining virgin

I joined Virgin media last week and entered my PAC code when ordering my SIM. I was told all I had to do was put the new SIM in my phone and the switch of my old number would happen automatically in 1 or 2 working days.

My SIM arrived on Tuesday and I put it in my phone, but I've had no signs that the switch is happening, and it's now been 3 days...

Is there any way to check the status of an old number transfer?

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Re: Old number not transferred when joining virgin

Hi Gegg,

 

Thanks for posting and welcome to our community 🙂

 

Sorry for the late reply, has the number posted over since you posted?

 

Alex_Rm

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