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Old SIM card still active

I have an old sim that’s clearly still active as I’m being charged for it on my statements but I not longer have access to the number to cancel it, But I can’t find the number when I sign into my mobile account?

 

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Re: Old SIM card still active

Thank you for your post and welcome to our community.

 

Do you have a current mobile SIM with us? Are you aware if this may be set up under another account? Was this SIM connected to a media account?

 

Let us know.

 

Thank you, Emily.

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