I recently learned of the SIM switchover - originally I thought the texts were a scam, but now I've got a text saying the old one will be unusable soon, I looked online and obviously it's not a scam. (I have 2 phones, one is ancient and I haven't even received a text about this on that one, plus a fairly old Nokia feature phone where I did get the text.)
I did not receive a new SIM; I don't think Virgin have my address, and in any case I bought the phones so long ago the address would be obsolete.
Here is my issue: I am really, really super careful about sharing my data unnecessarily to ANYONE. I don't want to give Virgin my address to send the new SIMs, and I don't want to risk the post going astray either (I live in shared accommodation). It appears that all the Virgin stores are now closed, so I can't ask Virgin to send my replacement SIMs to a particular store and hold them for pickup, either.
I am really tempted to switch to another provider, but I am used to Virgin and I also like my old PAYG plan (no longer offered).
I have thought of a possibility and I want to find out if it's workable. (I will phrase this in the singular although I have two phones/Virgin SIMs.)
Instead of requesting a new SIM to my address, could I buy new off-the-shelf Virgin SIM card from a retailer, and then ask Virgin to switch my old number and PAYG plan to the off-the-shelf SIM? Sort of the same way you can keep your old number when switching to a new provider, only in this case it would be Virgin -> Virgin.
Also this might have the advantage that by trying an off-the-shelf Virgin SIM from the shops first, it might help prevent the issue people have been having with trying the new bespoke-SIM-just-for-this-number, the latter not working, and then they try to put the old SIM back in at least temporarily and it doesn't work. I.e. I could *ensure* that the new off-the-shelf Virgin SIM is working first and would still be able to revert to my old SIM in case of trouble/delays getting the new one to work (at least for the next few weeks).
Please let me know if this would work, or what any issues might be!
Thank you for your reply! Helpful, even if disappointing. Looking around the forum, it seems that many people with similarly old model are having a terrible time with the new SIM card; may need to switch to EE. Thank you anyway!