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On our wavelength
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OTP texts come through six hours later

My wife is having a major issue with OTP password texts. She registered with a new website yesterday and the OTP text came through six hours later which was of no use as it has then expired. There seems to be an issue with receiving texts through the use of WiFi calling which is a must as signal is next to zero where we live. 

Advice much appreciated as she is getting close to having to leave Virgin mobile due to this issue.

Thanks!

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Re: OTP texts come through six hours later

There has to be an issue as there have been a number of threads on this.

Biggest problem is getting Virgin to investigate 

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