So account set up and all services installed, logged into mobile account to check what the SIM card gives me, clear as mud!
Unlimited calls and texts, but no confirmation of data, only an option to buy more data???
If unlimited I should not have to buy antmore data, also if deciding on buying new handset as a new customer I am charged extra on top of phone price???
Thank you for your post and welcome to the community.
I'm sorry for any confusion with this. Just to confirm is this a Pay Monthly SIM card?
Sorry for delay in answerring, had problems logging in!
It is an OOMPH unlimited Data sim.
When I go to My Add Ons on Mobile account page, it asks if I want to add data, ie 1GB...one-off charge £10.00 3GB....one-off charge £20.00.
So if it is unlimited Data, why am I having to pay for extra data?????
Thank you for the response and the information.
What I will need to do is double check the package you're on.
I will send you a private message so we can go through this.