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on 24-04-2022 20:23
I'm having a similar problem trying to ring and reply to a text from family in Sao Tome. Calls to this number are barred.....and....failed to send with text message
on 25-04-2022 08:46
Make sure International Call Barring is set to off in your account. Also your spending cap is set to cover any costs.
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on 25-04-2022 09:36
Hi @chunkmunk25
Thanks for posting on our community forum!
If you can confirm the above and the issue is still ongoing, please do let me know and we'll investigate further.
Regards
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on 25-04-2022 09:41
Yes it is still the same. I have even used the sim card tool kit as advise by the support line
on 25-04-2022 09:45
I'm going to drop you a Private Message now to investigate further, please keep an eye on your inbox.