Hi CalKlein.
Thanks for posting on the Community Forums.
Sorry to hear there was an issue with your mobile number port on Wednesday. So just to confirm, were you porting your existing number from another provider over to us?
I'm hoping that the number has now ported over, however if it hasn't, can you please try rebooting your handset with the Virgin SIM in to see if that helps?
If you have an iPhone, I would also advise updating your number in your settings to reflect the correct new number. You just need to go to Settings > Phone and enter in your number.
If you are still receiving no service, please just let us know and we'll be happy to help further
Beth
Beth