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Wendybansor
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Number and sim swap

I swapped to a new virgin sim and swapped to my old number now I have good service but can’t send or receive calls or messages 

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Paul_DN
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Re: Number and sim swap

Hi Wendybansor,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear your unable to send or receive texts and calls, when did you port the number in, have you activated the new sin card.

 

It can take a little while when a port is done for everything to start working fully.

 

 

Kind regards

 

Paul.

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