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Swat79
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Not registered on virgin network - but I should be?

Hi there, I am for some reason not on the Virgin network?.  I have had my contract for 3 years.  I do have a new phone-but have been using it for over 2 weeks without a problem?

Have tried restarting and rebooting and removing the sim and have tried searching manually for the network, this ended with O2 and Vodafone being the only options?

Any ideas?

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John_GS
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Re: Not registered on virgin network - but I should be?

Hi Swat79

 

Thanks for posting and welcome to the community. My apologies for the phone line issues. 

 

I'll PM you now to have a look into this.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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