Not registered on network

[AV21]

Hi. For 4 days now most of the time I can't receive any calls and text and I can't call or text. I tried all the things you suggested in previous posts about the issue but it just works for a minute and then not registered on network again. It's really annoying. Can you help please?

Kind regards, Andreja

[Serena_C]

Hi @AV21

Welcome to our Community Help Forum 🙂

Thank you for making your first post regarding the issues you are having with receiving calls or texts, I'm really sorry to hear you are experiencing this issue.

I would like to look into this further, I shall send you a private message now to obtain the details required. Please look out for the purple envelope in the top right corner and get back to me when you can 🙂

Kind regards,

Serena