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Not registered on network

Hi, for some reason my sim stopped working completely and when i try to call someone it says not registered on network, I have been trying to get in touch but the live chat service is unbelievably slow, when i finally got someone he told me to do something then dissapeared. Also I'm trying to leave virgin media but cant get my PAC code because of this problem, also can't log in to my online account it says no account found, when i try to register it comes up with an invisible security question.

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Re: Not registered on network

Hi win20, thanks for getting in touch.

 

Sorry for the problems you've had with your mobile service. I will do all I can to help - just look out for my PM (the purple envelope) and please get back to me when you can.

 

Tom

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