I live in an area with no mobile signal. I have recently turned on WiFi calling and can now make and receive mobile phone calls at home. I can send text messages. Unfortunately, I am not receiving text messages sent to me, and those that I know have been sent do not appear when I later enter an area where I get a Virgin Mobile signal.
My internet is provided by BT. I am using a 4G sim.
My issue is identical to yours. Receiving and making WiFi calls is working just fine. Sending texts also no problem. But no texts are being received! The biggest problem is texts for two factor authentication - I can’t sign into the sites which require it as the codes don’t come through!
Virgin - please pull your finger out and fix this! It’s bad enough living in an area where the signal is poor or no service at all, without adding insult to injury with this as well.