Virgin Media Community

[doubter]

I live in an area with no mobile signal. I have recently turned on WiFi calling and can now make and receive mobile phone calls at home. I can send text messages. Unfortunately, I am not receiving text messages sent to me, and those that I know have been sent do not appear when I later enter an area where I get a Virgin Mobile signal. 

My internet is provided by BT. I am using a 4G sim.

Is there a setting that I need to change?

[enlli]

Question is do Virgin support text by WiFi Calling?

Not all networks do. I'm Vodafone, they don't Also with 3 who do, so it's not standard across the board. 

[doubter]

Yes, it was recently introduced. It works for called and texts out. I'm just not receiving text messages and I'm not sure why.

[enlli]

I think somebody made that comment recently.

Seems there may be a problem somewhere 

[raybb3uk]

I'm having the same problem, ported over to Virgin Mobile, can't get texts when on Wifi Calling, works fine when back on Mobile data. Can VM offer any help?

[Chris_W1]

HI raybb3uk, you should still be able to receive texts when on WiFi calling, can you do a network search to see if anything changes? - Chris