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Edison74
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Not receiving text messages

Over the last few days I have stopped receiving text messages. I can send but cannot receive. I have full signal and can make and receive calls.

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Johnboy5
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Re: Not receiving text messages

Its possible just a simple setting issue

 

Follow the instruction from the link, it will walk you through the steps to update the message settings for you.

https://mobile.virginmedia.com/ecare/phoneRepairs

 

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Emma_C
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Re: Not receiving text messages

Hi Edison74, 

Thanks for your post and welcome to our community. 

Very sorry for the delay in replying, we have been busier than usual. 

How're things with the text message services for you at the moment? Did the information provided above help?

If not then please let us know so we can assist further 

:) 

Emma_C - Forum Team
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