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GB6
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Not receiving text messages abroad

Hello, I am visiting Delhi from London and my roaming services are ON. I am able to send messages from my UK number to local numbers but NOT ABLE TO RECEIVE TEXT MESSAGES. I need to urgently carry out an online bank transaction in India but need a one time password to access, which comes as a text message. As I am not receiving text messages, I am unable to do the online bank transaction. Please can you urgently help with this. Many thanks

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Re: Not receiving text messages abroad

Hi GB6

 

Welcome to the Community and thank you for your post today. 

 

I am sorry to hear you are having problems receiving texts messages whilst in Delhi. 

 

In order for us to assist with the problem further, can you please confirm the following?

 

Have you rebooted the handset?

Do you have a good signal?

Are you able to receive calls?

Have you tried manually selecting a network?

 

Let me know and we will do all we can to assist. 

 

Thanks 

 

 

 

Nat
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