on 24-07-2022 17:44
i'm Not receiving normal text messages on my Xoaomi Mi Red Note 10 Pro
please help, normal texts (SMS?) and possibly otp messages too
on 24-07-2022 17:52
Thanks for reaching out to us here on the Community.
I am sorry to hear you are experiencing issues with receiving text messages to your phone.
How long has this been happening please? Have you just returned from abroad?
Can you please try rebooting the handset and also confirming if you are able to send text messages without an issue?
on 24-07-2022 17:56
it has been happening since i got the handset at the end of march 2022
no i have not been abroad recently or with the handset at all
it is a chinese brand Xaomi Mi red note 10 pro
on 25-07-2022 08:52
Thank you for that information. To confirm, did you buy the handset within the UK?
Do you have any issues with the other services?
on 25-07-2022 09:24
services wise, everything else seems ok so far, but i probably havent tested it all
on 25-07-2022 09:43
Thank you for that. To confirm, did you buy the handset within the UK?
on 25-07-2022 09:51
Yes Amazon UK, they are a big seller and an extremely good budget smart phone brand
on 25-07-2022 09:58
When you send an SMS to someone do you get an error message? If so, what is the message?
on 25-07-2022 10:35
sending is fine and works, its receiving them, says delivered on the sending handset but not received on the xoami
on 25-07-2022 10:45
Okay, do you have another handset you can try the SIM card in to see if it works then?