Not receiving calls

[jessculverwell]

Hi,

I recently switched to Virgin Media from EE. My old EE number was transferred over and completed to my new Virgin Media sim today. I can send and receive texts, but I am not receiving any phone calls. When someone calls me, it says "Welcome to EE voicemail".  I'm not sure if this is because I have to wait an extra 24 hours.

Thanks.

[Kain_W]

Hi jessculverwell,

Thanks for your post and welcome to the community!

Sorry to hear you're facing issues with your Mobile.

Can I ask when your number switched?

Thanks,