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Fsalloo
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Not receiving calls or text messages

Hi I am unable to recieve calls or text messages on my note 10

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Zach_R
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Re: Not receiving calls or text messages

Hi @Fsalloo,

Thank you for your post and welcome to our community forums. We're here to help.

I'm so sorry to hear that you're having this issue. Is this ongoing for you today? If so, do you know what happens when someone tries to call you? For example, does it ring for them? Do they hear an engaged tone? etc.

Thanks,
 



Zach - Forum Team


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Fsalloo
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Re: Not receiving calls or text messages

still not working- yesterday it was ringing then saying the phone is switched off but today it saying the person you called isn't available at the moment.

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phil_GT
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Re: Not receiving calls or text messages

After being on hold for 30 minutes, there is a nationwide issue

Advise for the meantime was text / wifi or data call (how much datas does a call use?)

Eta on fix 3-5 business days worst case.

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John_GS
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Re: Not receiving calls or text messages

Thanks for coming back to us. 

 

This is a known issue which we're working on fixing asap.

 

Best,

John_GS
Forum Team


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