Virgin Media Community

[HJ2891]

I had my services installed on 24/04 and I still haven’t received my oomph SIM card yet that is part of my bundle, I’ve tried to call and keep getting automated options with no solution. Does anyone have a link or option I could try to find out when I will get it 

[David_Bn]

Thanks for your post on our Community Forums @HJ2891, and a very warm welcome to you!

Sorry to see you've been struggling to obtain your Oomph SIM from our team. 

Have you been able to speak to our Mobile team since your post or are you still seeking assistance?

Kindest regards,

David_Bn

[HJ2891]

Hi there thank you for your reply I have had any luck with a response from anyone I’ve tried calling and emailing but nothing and I still haven’t received my sim car yet

[David_Bn]

Thanks for coming back to me HJ2891,

Sorry to hear there's been no progress with this as of yet, I'd be happy to assist you further.

Check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn